Privacy Policy

Information You Choose to Provide

We collect the information you choose to provide to us when you sign up, correspond with us, or interact with our website.

• Become a member When you become a member, we will collect your username, real name, e-mail address, and billing information.
• Opt-in to hear from us When you opt into our newsletter and mailing list, we collect your name and e-mail address. We use two third-party services to collect your information: OptinMonster and ActiveCampaign. We use a third-party service, ActiveCampaign, to distribute the newsletter.
• Fill out a form When you fill out a form, such as the contact form, we do collect your name, e-mail address, and the correspondence.
• Post When you post a comment, ask a question, or answer someone in our Pro Forums, we will collect your e-mail address and comment. Comments posted on public articles are viewable by the general public. Comments posted in our Pro Forums, however, are only viewable by members.
• Member activities As a member, when you click on an interactive history button, we collect and store that activity. For example, you can mark a video complete, watch later, or favorite. Why?
  1. to give quick links to continue building and learning (viewable in your Dashboard and Your Activity History).
  2. to help you visualize your progression by marking completed content through a roadmap, lab, course, or project.
• Register When you register for an event such as a webinar, we will collect your name and e-mail address. We will email you about the event.
• Participate in a Survey When you participate in a survey, you decide what personal information you want to share. Only that information is collected and stored.
  We do not store the information. Rather, it is collected and stored on our third-party survey partner, Survey Monkey.
• Payment History We do collect a history of payment transactions which includes a transaction ID from the payment service (i.e. PayPal or Stripe), the date, and whether it was successfully processed.

Information We Do Not Collect or Share

We collect the information you choose to provide to us when you sign up, correspond with us, or interact with our website.

• Email us When you email us directly, we do not collect any information from you. Your email is not processed through our website, but rather goes through Google’s gmail.
• Payment details We do not collect or store your payment information including your account or credit card information. Rather, we use third-party payment services such as PayPal and Stripe. You pick which payment service you want to use when you sign up for a premium product, service, or event, such as a membership, course, webinar, mentoring, and code review.
• Sponsoring Partners We do not share your information with our sponsoring partners.

Information We Automatically Collect

We do automatically collect several types of information about you. The information we collect is for statistical purposes as well as convenience tools for you.

• Last Viewed We do store the post ID of the current article, lab, course, or piece of content that you are currently viewing. Why? To give you a quick link in your Dashboard to continue where you last left off in your last session.
• Video viewing statistics We use Vimeo Pro as our video hosting service. Vimeo collects timestamps and number of views for each video and not per person. We do not provide Vimeo any information about you.
• Post a comment We will collect your e-mail address and comment when you comment on a post or in our Pro Forums.
• Video Watched When you complete watching a video, we do store a record of completion for your activity history. This feature is a convenience to make it easier for you to quickly navigate your progression through a lab, project, roadmap, and/or course.
• Analytics We do count the number of views and completions for the educational content. This information is purely a count with no personal information bound to it. It is a general viewing count for analytical purposes.
• Google Analytics We use Google Analytics to understand the traffic to our website. This information is collected and stored by Google and not on our website. The information collected does not include your email, name, account information, or billing information. Rather, it includes such information as:
  • Your IP or proxy server IP;
  • Basic domain information;
  • Your Internet service provider is sometimes captured depending on the configuration of your ISP connection;
  • The date and time of your visit to our website;
  • The length of your session;
  • The pages which you have accessed;
  • The website which referred you to us;
  • The operating system which your computer uses./li>

How Long We Retain Your Personal Information and Other Data

All information is stored indefinitely unless you request to remove it.

Access to Your Personal Information

You can access your information through the My Stuff menu:

• Access your Account Activity by visiting Your Activity History
• Access your name, email, and billing information by visiting My Account
• Update, cancel, or pause your membership and/or billing by visiting My Subscriptions
• View your payment history by visiting My Payments

Upon request Know the Code will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at support@knowthecode.io.

We will provide you with the means to ensure that your personal information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our site. We will even allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our platform. If you wish to make this request, please contact us at support@knowthecode.io. We will respond to your request within a reasonable timeframe. If you would like view your personal information that we hold at any time, you may access your profile from our website.

How We Protect Your Information

The security of your personal information is important to us.

• Your information is sent over an authenticated and encrypted connection using the Secure Socket Layer (SSL).
• We communicate with third-party partners (as identified in this Privacy Policy) via SSL.
• We use firewalls, limit login attempts, and host with a provider who actively monitors security and intrusions on our website.

Nonetheless, no communication via the Internet can ever be 100% secure. Accordingly, you are advised to use caution and discretion when determining what personal information to disclose to us via the site. If you have any questions about security on our site, contact us via email at support@knowthecode.io.

Cookies

WordPress uses browser cookies to hold your sessions in memory as a convenience to you. You can control the cookies in your browser.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Anti-Spam Policy/Opt-out Choice

We are committed to providing you with the choice to receive or not receive marketing-related e-mails and/or communications from us. We only send commercial e-mails to members, subscribers and affiliates with relationships with Know the Code. We offer e-mail recipients the opportunity to opt-out of further communications in every e-mail. If you would like to opt-out of receiving further communications, please follow the directions in the e-mail received or contact us via email at support@knowthecode.io.